About
- City:
- Freelance: Available
Skills
Resume
For a comprehensive overview of my professional experience and skill set, please don’t hesitate to reach out.
Education
Full-Stack Engineer Professional Certification
Codecademy
The Brilliant Club
Accounting (2:1)
Birkbeck University of London
Professional Experience
eLearning Developer
Jun 2022 - Present
Akovision, UK
Successfully delivered eLearning projects for clients across various industries, improving learner retention rates by 25% on average, resulting in enhanced learner engagement and course completion rates. This led to higher client satisfaction and repeat business.
Business Systems Trainer
Jan 2022 - Jan 2023
The Avenues Trust Group, UK
Collaborated on the successful delivery of complex transformational projects, such as the mobile tech roll-out across all services, resulting in a 40% increase in operational efficiency. Developed and updated over 50 operational procedures and learning materials for business systems, reducing user error rates by 15%. These efforts streamlined operations, reduced downtime, improved user competency, and enhanced overall business system reliability and performance.
Finance Assistant
Jan 2018 - Dec 2021
The Avenues Trust Group, UK